James will be working closely with the senior team at MorganAsh to support the company’s customer vulnerability proposition.

The new upgrade will better reflect vulnerabilities within families.

Health insurers and pension providers are receiving the poorest reviews from customers.

With the FCA’s review of outcomes for vulnerable clients announced, Jonathan Barrett, CEO of Comentis, explains a simple three-step process to identify vulnerable customers...

The partnership comes as the FCA continues its review of how firms approach and treat customers in vulnerable circumstances.

Jonathan Barrett, CEO and co-founder of Comentis, explores how Consumer Duty helped to identify and meet the needs of vulnerable clients in 2024 but what more can be done to support...