The panel explored how consumers' needs are changing in the current mortgage market - and what advisers can do to assist.
Related topic: Consumer Duty
Mark Tosetti, CEO of Broker Conveyancing, explores why Consumer Duty might be most relevant to advisers with remortgaging clients, who could be in a very different position and facing...
Harriet Christie, chief operating officer at MirrorWeb, explores how well the FCA's Consumer Duty objectives have been met since its launch, along with learnings so far and how we're...
The balance of technology and human touch is key for helping vulnerable customers, which represent nearly half of all UK individuals.
James will be working closely with the senior team at MorganAsh to support the company’s customer vulnerability proposition.
The partnership aims to help brokers find the right Consumer Duty-compliant solution for their home-building clients.
Square 4 helps firms navigate compliance, regulatory challenges, and operational improvements.
The tags enable advisers to identify which products require an affordability calculation.
Jonny Jones, CEO at Interbridge Mortgages, explains why, as the second charge market continues to evolve, brokers must stay informed and open-minded to provide the best advice and...
With the first FCA review of the treatment of vulnerable customers due at the end of 2024 Jonathan Barrett, CEO of Comentis, asks Richard Turnbull, managing director at Collegiate...