Residential and buy-to-let rates have reduced by up to 0.54%, alongside improved affordability.

The AI-powered chatbot aims to handle everyday queries so that calls and emails can be reserved for more complex cases.

The lender has also expanded the list of acceptable visa types.

The lender has also launched new limited edition buy-to-let products at 65% LTV.

Helen Cawthra, head of intermediary relationships, is leaving Vida to take on a new role in the industry.

Vida has invested in valuation technology in collaboration with Rightmove.

The lender has also launched a new range of fee-free products.

The lender has also launched new limited edition and fee-saver products.

The lender has also enhanced its intermediary proc fees.

Rates have reduced by up to 0.26%.