United Trust Bank (UTB) has enhanced its residential and second charge mortgage processing with the launch of electronic signatures for mortgage deeds and direct debit mandates (DDMs).
The new e-deeds option process will accelerate and simplify the process by allowing customers to sign their mortgage deeds and direct debit mandates online, anytime, anywhere with no paperwork or delays. Customers and witnesses can complete signatures quickly and securely from any location where they are online.
The process is initiated via the UTB app, with clear signposting and messaging to support throughout the journey.
The new approach can be used for residential remortgage, unencumbered and second charge loans.
UTB worked with specialist introducer Lendle to pilot and test the new service which has now been made available to all brokers and introducers.
Chris Birks, director of Lendle, commented: “We’re delighted to once again be working with United Trust Bank on another innovative project. The introduction of e-deeds is a fantastic step forward in creating a smoother, faster journey for our customers. Having been trusted to help test and prove the new process, we’re proud to support UTB as they continue to lead the way in delivering digital solutions to the secured lending market.”
Buster Tolfree, managing director of mortgages, buy-to-let and bridging at United Trust Bank, said: “We’re always looking for new ways to enhance our offering and make dealing with UTB as quick and easy as possible for brokers and customers. Electronic signing of mortgage deeds and DDMs removes a well-known pain point for applicants, making the journey even smoother. I would like to thank Chris and the team at Lendle for working with us to successfully develop and test the new system and I am delighted that all brokers and their customers can now enjoy the benefits of our collaboration.”
