44% of vulnerable customers reported a negative experience with financial services firms.

44% of vulnerable customers reported a negative experience with financial services firms.
The pair were convicted for their roles in connection with loans to the Republic of Mozambique.
Ülkü Doğan, consultant at Pathlight, highlights new requirements for firms to notify the FCA of material third party arrangements, including non-outsourcing arrangements.
Four clients lost a total of £2 million.
Rathi also confirmed that the FCA is "not anticipating any further mass redress events".
Dance is accused of fraudulently abusing his position of trust at WealthTek for his own personal gain.
Ministers are considering whether to scrap the UK's Payment Systems Regulator and fold it into the FCA.
In a small number of cases, the FCA says firms aren't attempting to provide the services customers are paying for.
The FCA's director of intelligence and digital explained that emails will be stored in a central digital archive.
This eighth enforcement case brought by the FCA concludes its investigations into cum-ex trading.