7. FCA to carry out supervisory work on mortgage intermediaries
In January, the FCA laid out its current and future priority areas of supervisory focus over the next two years.
The regulator said it will "select an appropriate cross section of the market and will then share the outcomes of this work by publishing good and poor practice so that everyone can learn from it".
The FCA said its "key focus is on embedding the Consumer Duty", but that it "may need to change [its priorities] if there are other emerging issues".
Other areas of focus included quality of advice and unsuitable products; high pressure selling and ancillary products; excessive fees and fair value; financial promotions; and dormant ARs and conditional selling.


