The latest video discusses firms’ annual Consumer Duty reporting requirements.

The latest video discusses firms’ annual Consumer Duty reporting requirements.
The steps come in response to a super complaint from the Federation of Small Businesses.
Financial services companies operate in an increasingly regulated market – witness the new FCA Consumer Duty regulations. But that doesn’t mean reading out compliance...
The Group has appointed membership from across the advice sector.
The regulator has warned that the ‘clock is ticking’ on implementation of the second phase of Consumer Duty.
Tom Molloy, intermediary sales manager at Mansfield Building Society, says that in the new Consumer Duty environment, ensuring positive outcomes for self-build clients will require...
The regulator will publish updates on investigations as appropriate and be open about when cases have been closed with no enforcement outcome.
Almost a third of consumers who have heard of Consumer Duty feel they had received less clear financial advice in the last six months.
Chet Velani, managing director at EV, looks at the FCA’s upcoming thematic review of retirement income advice and why the review should act as a wake up call to advisers around...
Rachel Shaw from workplace relationships specialist, CMP, explores how the financial services industry can deliver on the FCA's diversity and inclusion targets.